Privacy policy

Privacy Policy

Last Updated: August 15, 2026

This Privacy Policy describes how Theseute LLC, doing business as Theseute ("Theseute," "we," "us," or "our"), collects, uses, stores, and discloses your personal information when you visit theseute.com, use our services, communicate with us, or make a purchase from our store.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@theseute.com.

SECTION 1 – Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

Information You Provide to Us

This may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Customer support communications

  • Account information, if applicable

  • Information you voluntarily provide to us

Payment Information

When you make a purchase, payment information is processed by Shopify and/or our authorized payment service providers.

We generally do not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity and interactions

  • Referring URLs

  • Cookie and similar technology data

  • Approximate location derived from your IP address

SECTION 2 – How We Use Your Personal Information

We may use personal information to:

  • Process and fulfill orders.

  • Process payments and transactions.

  • Arrange shipping and delivery.

  • Provide order updates and tracking information.

  • Communicate with you about your purchases.

  • Provide customer service.

  • Process refund or replacement requests.

  • Detect, investigate, and prevent fraud or other unauthorized activity.

  • Maintain the security of our website and services.

  • Improve our products, website, and customer experience.

  • Analyze website traffic and performance.

  • Measure the effectiveness of our advertising and marketing.

  • Send promotional communications when permitted by applicable law.

  • Comply with applicable legal and regulatory obligations.

SECTION 3 – How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • E-commerce platform providers.

  • Payment processors.

  • Fulfillment and production partners.

  • Shipping and logistics providers.

  • Analytics providers.

  • Advertising and marketing service providers.

  • Customer support providers.

  • IT, security, and hosting service providers.

  • Professional advisers and service providers.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, customers, business, or services.

If our business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may also be disclosed or transferred as part of that transaction where permitted by law.

SECTION 4 – Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

Shopify may collect and process personal information in connection with your use of our store.

For additional information about Shopify's privacy practices, please refer to Shopify's Privacy Policy available on Shopify's official website.

SECTION 5 – Payment Processing

Payments may be processed through Shopify Payments and/or other payment providers made available through our store.

Payment providers may collect information necessary to authorize and process your transaction.

We do not generally receive or store your complete payment card details. Payment information is handled by the applicable payment provider according to its own security and privacy practices.

SECTION 6 – Fulfillment, Shipping & Service Providers

To fulfill and deliver orders, we may provide necessary customer information to our production, fulfillment, logistics, and shipping partners.

This information may include:

  • Customer name.

  • Shipping address.

  • Phone number when required for delivery.

  • Order and product information.

We only provide information reasonably necessary for these providers to perform services on our behalf or as otherwise permitted by law.

Our service providers may process personal information in countries other than the country where you live.

SECTION 7 – Cookies & Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used to:

  • Maintain shopping cart functionality.

  • Remember preferences.

  • Provide website functionality.

  • Analyze website traffic and usage.

  • Understand customer interactions.

  • Measure advertising performance.

  • Help prevent fraud.

  • Personalize content and marketing where permitted.

You may be able to manage cookies through your browser settings or other privacy controls made available on our website.

Disabling certain cookies may affect the functionality of some parts of our website.

SECTION 8 – Advertising & Analytics

We may use analytics and advertising services to understand how visitors interact with our website and to measure or improve our advertising campaigns.

Depending on the services enabled on our website, these providers may collect information through cookies, pixels, and similar technologies.

Where required by applicable law, we will obtain appropriate consent before using certain advertising or analytics technologies.

SECTION 9 – Marketing Communications

If you subscribe to our marketing communications or otherwise provide appropriate consent, we may send you information about:

  • New products.

  • Special offers.

  • Promotions.

  • Store updates.

  • Other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

You may also contact us at support@theseute.com.

Unsubscribing from marketing communications will not prevent us from sending transactional communications necessary to manage your orders or customer service requests.

SECTION 10 – Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Our store also relies on the security infrastructure provided by Shopify and other service providers.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

SECTION 11 – Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

SECTION 12 – Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain personal information.

  • Withdraw consent where processing is based on consent.

  • Object to or restrict certain processing where applicable.

  • Opt out of certain marketing communications.

Some rights may be subject to legal exceptions or verification requirements.

To submit a privacy request, contact us at:

support@theseute.com

We may request information reasonably necessary to verify your identity before processing certain requests.

SECTION 13 – U.S. Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state and whether applicable legal thresholds are met, these rights may include requesting access to, correction of, or deletion of personal information and certain rights relating to the use or disclosure of personal information.

You may contact us at support@theseute.com to submit a request or ask questions regarding your privacy rights.

SECTION 14 – International Data Transfers

Our business, Shopify, and other service providers may operate in multiple countries.

As a result, personal information may be transferred to, stored in, or processed in countries outside your place of residence.

Where required by applicable law, appropriate safeguards may be used in connection with international transfers of personal information.

SECTION 15 – Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at support@theseute.com so that we can review the matter and take appropriate action.

SECTION 16 – Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

SECTION 17 – Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements, or other operational reasons.

When changes are made, we will update the Last Updated date at the top of this page.

Contact Information

For questions about this Privacy Policy, privacy requests, or concerns regarding your personal information, please contact:

Theseute LLC
5030 Timberline Rd, Num 5246
Cheyenne, WY 82009
United States

Website: theseute.com
Email: support@theseute.com
U.S. Phone: +1 (307) 640-6189
Support Hours: Monday–Friday, 9:00 AM–5:00 PM (MT)

We aim to respond to customer inquiries within 1–2 business days.