PRIVACY POLICY
Privacy Policy
Last updated: August 1, 2026
This Privacy Policy describes how Theseute ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
When you purchase a product or interact with our website, we may collect personal information including:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely by our payment providers)
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IP address
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Browser type
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Device information
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Order history
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Website usage information
When you browse our website, certain technical information such as your IP address, browser type, operating system, and device information may be collected automatically to help improve our website and services.
If you subscribe to our newsletter or promotional emails, we may also send you updates about new products, special offers, and company news. You may unsubscribe at any time.
SECTION 2 – CONSENT
How Do We Obtain Your Consent?
When you provide personal information to complete a purchase, verify payment, arrange shipping, request customer support, or process a return or refund, you consent to our collection and use of that information for those specific purposes.
If we request your information for marketing purposes, we will either ask for your explicit consent or provide you with the opportunity to decline.
How Can You Withdraw Your Consent?
If you no longer wish to receive marketing communications or wish to withdraw your consent for the continued collection, use, or disclosure of your personal information, please contact us at:
SECTION 3 – DISCLOSURE OF INFORMATION
We may disclose your personal information if:
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Required by applicable law or legal process;
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Necessary to protect our legal rights or property;
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Required to investigate fraud or suspected illegal activity;
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You violate our Terms of Service or other policies.
SECTION 4 – SHOPIFY
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
Your data is stored through Shopify's secure data storage systems, databases, and applications protected by industry-standard security measures.
Payment Processing
If you choose a direct payment method, your payment information is securely processed by Shopify Payments or other authorized payment providers.
Payment information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Your payment information is retained only for as long as necessary to complete the transaction and is handled in accordance with the security standards established by the PCI Security Standards Council.
For additional information, please visit:
Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
Shopify Terms of Service:
https://www.shopify.com/legal/terms
SECTION 5 – THIRD-PARTY SERVICES
We work with trusted third-party service providers to operate our business, including:
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Payment processors
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Shipping carriers
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Analytics providers
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Marketing platforms
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Customer support tools
These providers only collect, use, and disclose your information to the extent necessary to perform the services they provide.
Please note that third-party providers may operate under different privacy laws depending on their jurisdiction.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.
We encourage you to review the privacy policies of any third-party websites you visit.
SECTION 6 – SECURITY
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) encryption and other industry-standard security practices.
Although no method of electronic storage or Internet transmission is completely secure, we follow industry best practices and comply with applicable PCI-DSS requirements.
SECTION 7 – COOKIES
Our website uses cookies and similar technologies to:
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Keep you signed in during your session.
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Remember items in your shopping cart.
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Improve website performance.
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Analyze website traffic.
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Personalize your shopping experience.
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Measure advertising performance.
Most web browsers automatically accept cookies, but you can modify your browser settings to disable or remove cookies if you prefer.
Please note that some website features may not function correctly if cookies are disabled.
SECTION 8 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your country, state, or province of residence.
If you are under the applicable legal age, you may only use this website with the permission and supervision of a parent or legal guardian.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately after they are published on this page.
If we make significant changes to this Privacy Policy, we will update the revision date shown at the top of this document.
If Theseute is acquired, merged, or transferred to another company, your information may be transferred to the new owner so that we can continue providing products and services.
CONTACT INFORMATION
If you would like to:
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Access your personal information
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Correct or update your information
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Request deletion of your personal data
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Submit a privacy-related complaint
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Ask questions regarding this Privacy Policy
please contact us.
Theseute
Unit 1 Northgate Close
Horwich
ENGLAND BL6 6PQ
United Kingdom
Email: support@theseute.com
Customer Support Hours
Monday – Saturday
9:00 AM – 5:00 PM
We typically respond to all privacy inquiries within 24 business hours.